Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
8.5
Location
7.0
Service
9.0
Dining
6.5
Guest reviews
7.6/10
based on 2 reviews
7.7
7.7/10 based on 531 reviews
William
United States,
May
2024
8.0/10
The hotel had very spacious and clean rooms, with a large and comfy bed. The pool and grounds were lovely, and the hosts were very accommodating. However, the location required additional transportation costs to reach Alejuela, which was a minor inconvenience.
Rooms
9.0
The rooms were very well-appointed, comfortable, and clean, with tasteful decor and a TV.
Service
9.0
The service went far beyond our expectations, especially in helping us plan our trip and arranging transportation to local attractions. The staff was extremely helpful throughout our stay.
Location
7.0
The hotel was conveniently close to the airport by car, but being in Coyol required a taxi or bus transfer to Alejuela. It's well-secured and appeared well cared for, though the proximity to the highway might lead to traffic noise.
Dining
7.0
The dining experience was typical Costa Rican cuisine, well-prepared and enjoyable. The only downside was a limited variety of options.
Facilities
8.0
The facilities were well-maintained, and various services like car hire, laundry, and shuttle service were available.
Juan
United States,
December
2023
7.6/10
My stay at the hotel was just fantastic! The rooms were like a clean and comfortable apartment with great privacy. The service was incredible, and the staff went above and beyond to help me with everything I needed. However, the dining experience, though very basic, was a bit limited. The location was convenient, especially after a long flight, but a bit off the beaten path. The facilities were well-maintained and added to the overall positive experience.
Rooms
8.0
The rooms were nice and clean, offering a comfortable stay.
Service
9.0
The staff was incredibly helpful and accommodating.
Location
7.0
The hotel's location was quite convenient, particularly for weary travelers needing rest.
Dining
6.0
The dining options were very basic, but satisfactory.
Facilities
8.0
The hotel's facilities were well-maintained and added to the overall positive experience.